Understanding today’s customer—
who he or she is, how to reach them with your marketing, and how they want to buy from you—is what this year’s Replacement Contractor Executive Conference is about. Get ready for a day and a half of exciting speakers, both industry experts and business gurus from outside the industry.
Today the stars of the home improvement business are the companies that build customer awareness into every step of their process, a circle of service that kicks in from lead generation to sales to installation and customer aftercare, and results in the one thing every company not only wants but today has to have: a totally satisfied customer.
Join us and learn:
- How to manage every lead that comes into your company for maximum productivity and return on the investment you’ve made in marketing dollars.
- How to define and implement the customer service systems that make your company the one that homeowners in your market consistently choose over competitors and the one they’re eager to recommend.
- How to identify potential new market segments and new customers at a time when the demographics of homeownership and the market are in flux.
Accommodations
Hotel rooms for the Replacement Contractor Executive Conference have been reserved at Caesars Palace at a discounted rate of $189 per night. Attendees should reference the Replacement Contractor Executive Conference, a Hanley Wood, LLC conference, to receive the discounted rate. You must be registered for the conference to receive the discounted group rate.
Please click Hotel Info to learn more.
Sponsors
2012 Calendar of Events
World of Concrete
January 24-27
Replacement Contractor
Executive Summit
February 22-24
MFE Summit
March 7-9
Apartment Finance Today
April 2-3
Magazine Subscriptions
